{"id":45784,"date":"2025-11-03T10:28:35","date_gmt":"2025-11-03T09:28:35","guid":{"rendered":"https:\/\/cubik.group\/support-for-managers-in-continuous-improvement\/"},"modified":"2026-06-16T23:56:15","modified_gmt":"2026-06-16T21:56:15","slug":"support-for-managers-in-continuous-improvement","status":"publish","type":"post","link":"https:\/\/cubik.group\/en\/support-for-managers-in-continuous-improvement\/","title":{"rendered":"Support for the Continuous Improvement Manager."},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Background<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p>A French mutual insurance company has been developing a <strong data-start=\"113\" data-end=\"149\">continuous improvement initiative<\/strong> for several years. Within one of its operational divisions, a <strong data-start=\"210\" data-end=\"251\">new role\u2014Continuous Improvement Manager (RAC)\u2014<\/strong> is being piloted to<strong data-start=\"275\" data-end=\"332\">build in-house expertise in continuous improvement<\/strong> and provide <strong data-start=\"349\" data-end=\"373\">hands-on support<\/strong> to teams and managers. These managers are <strong data-start=\"433\" data-end=\"479\">key players in rolling out the initiative<\/strong>, helping to implement <strong data-start=\"516\" data-end=\"553\">best managerial practices<\/strong> and<strong data-start=\"561\" data-end=\"629\">engage frontline teams in operational excellence<\/strong>.  <\/p>\n<p>It would have been a sure thing if:<\/p>\n<ul>\n<li>The RAC is becoming self-sufficient in managing construction sites and training programs.<\/li>\n<li>RAC applies A.C.&#8217;s practices across all its services and throughout its scope of operations.<\/li>\n<li>The RAC is able to identify areas for improvement and track them over time.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><b>The process:<\/b><\/h1><\/div><div class=\"fusion-text fusion-text-2\"><ul>\n<li>\n<p data-start=\"68\" data-end=\"252\"><strong data-start=\"71\" data-end=\"93\">Personalized support<\/strong> is provided to the continuous improvement manager, including a <strong data-start=\"161\" data-end=\"178\">monthly review<\/strong> of skill development and progress toward becoming more versatile.<\/p>\n<\/li>\n<li>\n<p data-start=\"68\" data-end=\"252\"><strong data-start=\"263\" data-end=\"335\">The process mapping and problem-solving workshops<\/strong> are <strong data-start=\"341\" data-end=\"353\">co-facilitated<\/strong> to ensure that operational managers develop their skills and become more <strong data-start=\"438\" data-end=\"451\">self-reliant<\/strong> by the end of the support program.<\/p>\n<\/li>\n<li>\n<p data-start=\"68\" data-end=\"252\"><strong data-start=\"494\" data-end=\"517\">Management procedures<\/strong> are being implemented for ongoing projects to<strong data-start=\"570\" data-end=\"607\">quickly identify issues<\/strong>, <strong data-start=\"609\" data-end=\"643\">share bottlenecks<\/strong> with higher-level management, and facilitate decision-making.<\/p>\n<\/li>\n<li>\n<p data-start=\"68\" data-end=\"252\">Finally, the <strong data-start=\"736\" data-end=\"756\">\u201csun\u201d matrix<\/strong> is designed to provide <strong data-start=\"788\" data-end=\"859\">visibility into the implementation of a culture of continuous improvement<\/strong>, the <strong data-start=\"864\" data-end=\"898\">development of a<\/strong> dedicated <strong data-start=\"864\" data-end=\"898\">community<\/strong>, and the <strong data-start=\"912\" data-end=\"942\">monitoring of ongoing projects<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<article class=\"text-token-text-primary w-full focus:outline-none &#091;--shadow-height:45px&#093; has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) &#091;&amp;:has(&#091;data-writing-block&#093;)&gt;*&#093;:pointer-events-auto &#091;content-visibility:auto&#093; supports-&#091;content-visibility:auto&#093;:&#091;contain-intrinsic-size:auto_100lvh&#093; scroll-mt-&#091;calc(var(--header-height)+min(200px,max(70px,20svh)))&#093;\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-69038b4a-83bc-832b-aa03-594fbbdbf335-32\" data-testid=\"conversation-turn-82\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 &#091;--thread-content-margin:--spacing(4)&#093; thread-sm:&#091;--thread-content-margin:--spacing(6)&#093; thread-lg:&#091;--thread-content-margin:--spacing(16)&#093; px-(--thread-content-margin)\">\n<div class=\"&#091;--thread-content-max-width:40rem&#093; thread-lg:&#091;--thread-content-max-width:48rem&#093; mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\"><\/div>\n<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\"><\/div>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Our results:<\/h1><\/div><div class=\"fusion-text fusion-text-3\"><div class=\"text-base my-auto mx-auto pb-10 &#091;--thread-content-margin:--spacing(4)&#093; thread-sm:&#091;--thread-content-margin:--spacing(6)&#093; thread-lg:&#091;--thread-content-margin:--spacing(16)&#093; px-(--thread-content-margin)\">\n<div class=\"&#091;--thread-content-max-width:40rem&#093; thread-lg:&#091;--thread-content-max-width:48rem&#093; mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"z-0 flex min-h-&#091;46px&#093; justify-start\">\n<ul>\n<li>Standards have been established.<\/li>\n<li>The departments use the following tools (4 boxes, 5PK, visuals, Mandate).<\/li>\n<li>33 irritants treated.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A health insurance provider piloted a new role of continuous improvement manager to foster autonomy and promote the sharing of best management practices among its teams.<\/p>\n","protected":false},"author":4,"featured_media":44703,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[74],"tags":[87],"class_list":["post-45784","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-use-cases","tag-services"],"acf":[],"_links":{"self":[{"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/posts\/45784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/comments?post=45784"}],"version-history":[{"count":0,"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/posts\/45784\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/media\/44703"}],"wp:attachment":[{"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/media?parent=45784"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/categories?post=45784"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cubik.group\/en\/wp-json\/wp\/v2\/tags?post=45784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}