Healthcare, Pharmaceuticals, and Healthcare Facilities

The Overall Environment of the Healthcare, Pharmaceutical, and Healthcare Facilities Sectors

The healthcare sector in France is undergoing a profound transformation that affects all of its stakeholders: hospitals , clinics, nursing homes (EHPADs), and other medical-social facilities, the pharmaceutical industry, medical device manufacturers, and medical testing laboratories. All of these entities must cope with growing demand driven by an aging population, a surge in chronic diseases, and higher expectations regarding the quality and personalization of care.

Healthcare facilities are facing challenges in recruiting and retaining healthcare staff, increasing workloads, and the need to improve the organization of care pathways to ensure access, safety, and continuity of care. Optimizing patient flow, reducing wait times, and improving working conditions are top priorities. The pharmaceutical industry is grappling with challenges related to healthcare sovereignty, partial reshoring, supply chain pressures, and increased demands for quality, traceability, and compliance. Innovation remains essential, but must be carried out within a strict framework of cost control and process security.

Regulatory requirements are becoming stricter for all stakeholders: quality standards, new traceability requirements, enhanced protection of health data, standards for medical devices, and increasing IT security requirements. This regulatory pressure requires organizations to continuously adapt.

At the same time, digitalization is accelerating the transformation: electronic health records, remote monitoring, connected devices, AI for diagnosis, automation of logistical and administrative tasks, and robotics in operating rooms. These innovations improve the quality of care but require new skills and seamless operational integration.

Patients, service users, and residents now expect seamless care pathways, clear information, personalized care, and a human connection that remains intact despite the constraints. To remain effective, stakeholders in the sector must optimize their processes, transform their management structures, secure their supply chains, control their costs, and place people at the heart of their model.

  • Julien Faure

    Leader Cubik Lean secteur de la santé

Challenges in the in the healthcare, pharmaceutical, and healthcare facilities sectors as seen by Cubik

455 000

This is the number of jobs in the healthcare sector in France across 3,100 organizations of all sizes (Bpifrance 2023)

Transforming Management Structures

Given the challenges healthcare facilities face in attracting and retaining staff, it is essential to improve organization and communication within and between teams so that professionals can reclaim time for their core duties and encourage future careers in the field.

Participative management helps improve employees’ quality of life at work and fosters team stability.

Finally, a culture of communication and coordination, quality, feedback, and transparency, along with a focus on team excellence, significantly influence a hospital’s qualitative outcomes.

Strengthening and Securing Supply Chains

Faced with rising costs of medical equipment, pressures on raw materials, and the risk of drug shortages, industry stakeholders must manage their budgets, optimize their procurement, and secure critical supply chains. The goal is twofold: to guarantee the continuity of care and to ensure the stability of manufacturing facilities, which play an essential role for the entire healthcare sector.

Fully integrate environmental and social issues

Medical waste management, energy and water consumption, and improving quality of life at work are becoming priorities. Faced with growing pressure from regulations and societal expectations, stakeholders must adopt responsible practices while maintaining performance and the quality of care. The challenge is to balance operational excellence, sustainability, and social responsibility.

90 billion euros

This is the revenue of the healthcare sector in France of which 35% comes from exports (Invest in France 2023)

Streamline processes that are often cumbersome and fragmented

“Improving efficiency to provide better care, better production, and better service: that is the central challenge of the sector’s transformation.”

To achieve this, industry stakeholders must simplify complex processes: pharmaceutical R&D under strict constraints, demanding production, multi-stakeholder hospital logistics, and care pathways involving multiple providers. The challenge is to reduce lead times, eliminate waste, and improve operational reliability, while freeing up time for medical and paramedical staff so that teams can refocus on their core mission: patient care and the human element.

How We Help Our Clients Overcome Their Challenges

At Cubik, we support healthcare organizations (hospitals, clinics, nursing homes, and other healthcare and social-care facilities, as well as the pharmaceutical industry, medical device manufacturers, and medical testing laboratories) in their transformation efforts, so they can provide better care and treatment. Our integrated approach combines our areas of expertise to address the sector’s operational, regulatory, and human resource challenges.

We help you streamline your processes (R&D, production, hospital logistics, care pathways) to reduce lead times, eliminate waste, and improve reliability—all while freeing up time for medical and paramedical staff so that teams can refocus on what matters most: the quality of care and the patient. We also help you secure your supply chains (medications, raw materials, equipment) to control your costs, improve the quality of your purchases, and ensure continuity of care.

We believe that performance in the healthcare sector depends on a systemic approach that combines operational excellence, supply chain resilience, and the integration of environmental and social considerations to build a sector that is more efficient, more sustainable, and more humane.

Our 5 areas of support:

We train and engage your teams and the entire management chain—from the executive committee to frontline staff—in continuous improvement projects, enabling you to be more efficient and proactive. We help you create a work environment that values people and enhances quality of life at work to boost your organization’s appeal and recruitment efforts, while reducing turnover and reliance on temporary staff.

We support executive committees in their comprehensive transformation projects; we help them define the framework for Operational Excellence within their organization, we train them in practices that enable them to engage their teams (gemba), and we help them establish performance management systems (executive Obeya, project prioritization, and executive committee operating procedures).

We apply the principles of Operational Excellence and Sustainable Lean® to improve communication and coordination among your various departments, optimize patient flow within the facility, reduce wait times, and improve service efficiency so that your teams can focus on what matters most: patient care and the quality of care.

We help you develop a robust procurement strategy, secure your supply of medical equipment, minimize inventory and losses, and optimize your spending—all to enhance your facility’s financial performance within a tight budget.

With our expertise in sustainable sourcing and the life sciences sector, we help you incorporate more responsible practices into your operations, develop more sustainable supply chains (resource and biodiversity management, respect for animal welfare, etc.), improve the management of pharmaceutical waste, and enhance the energy efficiency of your operations.