Public Sector

The Overall Environment of the Public Sector

Public organizations must meet growing demands for performance, transparency, and service quality, while ensuring equity and continuity in public policy. The sector is operating in an environment undergoing profound transformation: shrinking budgets, regulatory pressure, and the accelerating pace of digital, environmental, and societal transitions are permanently redefining the ways in which public policy is implemented.

This constant tension between budgetary constraints and citizens’ expectations complicates decision-making and operational implementation:

  • The growing number of stakeholders, the cross-cutting nature of public policies, and the overlapping levels of governance make organizations more complex, sometimes slower, and more difficult to manage.
  • At the same time, public servants are facing an increasing pace of change, evolving responsibilities, and a growing need for meaning and recognition.

In this context, public performance can no longer be solely normative or administrative.
It becomes comprehensive, measurable in terms of results, and inseparable from its actual impact on users, regions, and teams.

  • Manuel Jarry

    Directeur commercial

Challenges in the as seen by Cubik

Simplifying complex processes and making them more reliable

Public organizations face a real challenge in streamlining their processes, which are often cross-functional, interdependent, and subject to a strict regulatory framework. The goal is to reduce processing times, prevent disruptions, and ensure smooth operations, while maintaining compliance and the quality of service provided.

To improve efficiency, it is essential to streamline workflows (operational, informational, and decision-making) in order to minimize wasted time and resources. This requires better coordination among stakeholders, optimization of approval processes, and controlled digitization of processes.

Managing Public Spending with a Comprehensive Approach

Public sector entities must adopt a holistic approach to costs, timelines, and quality to optimize the use of resources without compromising their public service mission. This involves rigorously managing budgets, reducing waste, and prioritizing investments based on their actual impact. To achieve this, procurement functions must become drivers of economic performance, capable of structuring relationships with suppliers and creating added value for public organizations. The challenge is to shift from an administrative mindset to a strategic approach aligned with public service objectives.

20 %

The public sector accounts for about 20% of jobs in France (Ministry of the Civil Service)

< 3 %

The goal is to bring the public deficit below 3% of GDP by 2029 (Ministry of the Treasury, 2026)

Results- and Impact-Driven Management

The public sector must strengthen its management by using performance indicators and impact metrics to inform public decision-making.

The challenge is to demonstrate the value created for users and local communities, while enhancing transparency and accountability in the use of public funds.

Supporting the evolution of organizations, management practices, and skills

In an environment of constant change, public organizations must adapt their structures and the skills of their teams to remain agile and effective.

This challenge involves modernizing work practices, encouraging innovation, and fostering a culture of continuous improvement. The goal is to create an environment conducive to adaptation, where teams are trained, autonomous, and aligned with strategic objectives, in order to ensure the well-being of teams at work, the quality of service, and the organization’s overall performance.

How We Help Our Clients Overcome Their Challenges

At Cubik, we support public sector organizations in their transformation efforts to enhance the effectiveness of public policy while maintaining the quality of services provided to users and local communities.

We help you achieve long-term control over public spending by turning the procurement function into a strategic lever, incorporating a comprehensive view of costs, timelines, and quality.

We also work to simplify and improve the reliability of your processes—which are often complex and cross-functional—without compromising regulatory compliance, and to streamline your operational and decision-making workflows in order to reduce delays and inefficiencies.

Our approach is based on continuous improvement, alignment between strategy, operational execution, and economic performance, and fostering a culture of cooperation among all stakeholders. By combining these strategies, we help you turn budgetary and organizational constraints into opportunities for sustainable progress, leading to collective, measurable, and impact-driven performance that serves the public interest and builds citizens’ trust.

Our 7 areas of support:

We support public sector organizations in the sustainable transformation of their management practices by applying the principles of Lean Management to improve performance and the quality of service provided to users.
Our approach aims to balance operational efficiency, employee engagement, and value delivered to citizens by working at the heart of business processes and organizations.
We implement Lean practices that enable us to:
  • Simplify processes and reduce processing times (by cutting down on wait times, lines, and sources of frustration),
  • Eliminate tasks that do not add value (duplication, re-entry, unnecessary checks),
  • Improve process reliability to ensure consistent service quality.
Our initiatives are based on proven tools (process mapping, pain point analysis, Kaizen projects) tailored to the specific needs of the public sector.

Our teams support the development and implementation of best practices in operational excellence and procurement—two key pillars of public sector performance. To this end, we work with you to develop methods and tools tailored to your specific challenges and to implement training and coaching programs.

We help public organizations implement a local, transparent, and engaging management system:
  • Definition of indicators focused on user value (timelines, quality, satisfaction),
  • Implementation of management practices (daily/weekly check-ins, performance reviews),
  • Implementation of visual management systems that promote transparency and responsiveness.
The goal is to strengthen the teams’ ability to manage their operations independently and make quick, informed decisions.
We support the implementation of a Lean culture within public organizations:
  • Training for employees and managers on the fundamentals of Lean,
  • On-the-job coaching for supervisors to develop a hands-on management style (supportive approach, problem-solving),
  • Implementation of participatory approaches that encourage teams to get involved in improving their day-to-day work.
This approach helps strengthen employee engagement and drive sustainable change.
We focus on key support functions to enhance their contribution to overall performance:
  • Simplifying and securing procurement processes (from the expression of needs to execution),
  • Reducing the time required to implement contracts,
  • Integrating Regulatory and Transparency Considerations into Lean Systems.
We strive to balance compliance requirements with the pursuit of efficiency within a controlled framework.

We help organizations evolve their procurement practices to incorporate sustainability criteria at every stage:

  • identification of responsible suppliers (assessment of environmental, social, and ethical impacts),
  • supply chain optimization (reducing carbon emissions, short supply chains, circular economy),
  • Incorporating CSR requirements into requests for proposals and contracts (social clauses, green procurement, transparency).

Our methods rely on tailored tools (maturity analysis, supply chain mapping, ESG risk analysis, supplier audits) to balance economic performance with positive impact.