Background
This pharmaceutical company, which operates in a growing market, wants to revamp its operations to increase production and improve employee well-being. The current setup does not allow for effective planning for the complex flow of various products and creates a constant sense of urgency across the different departments.
It would have been a sure thing if:
- Reduction in the average lead time for various products.
- Increase in gross margin.
- Improving a sense of calm across the various departments.
The process:
- Mapping the current situation and identifying the issues encountered.
- Collection of data needed to identify the main bottlenecks.
- Identification of priority solutions to be implemented.
- Transforming Existing Processes: 5S initiatives, TPM initiatives, Obeya initiatives, and A3 problem-solving initiatives.
- At the same time: training front-line managers and the Executive Committee on managerial standards to ensure the transformation’s long-term sustainability.
Our results:
- Teams that have recognized the need to develop solutions and share a common understanding of the process and the challenges faced by each department.
- A majority of the factory staff involved in the data collection phase (70 out of 130 people).
- Departments that have adopted performance rituals (Visual Management, A3, etc.).
- A comprehensive initiative has been launched to improve the reliability of equipment.

